Shipping Info

Shipping Info
Do you ship within the USA?
Yes, all of our goods are shipped from Raleigh, North Carolina, USA.

Do you ship to Canada?
Yes, we welcome Canadian orders.

Do you ship Internationally?
ECStewart Designs currently ships to all of the 50 United States as well as all APO/FPO addresses and Puerto Rico with the shipping costs listed in the table above. If you would like to inquire about placing an order for special delivery to your country, please contact us for more information and to receive a shipping rate quote. Residents of the UK, Ireland, France, Japan and Canada may also place an order for delivery via Global Priority Mail via the US Post.

Please note that the shipping charges listed above will not apply to international shipments. Actual shipping charges will apply to your order. You may place an inquiry via email to receive a shipping quote. Otherwise, you will receive an email with the estimated shipping charges after placing your order.

What is your delivery time?
Approx delivery times
Local addresses: 1 – 5 days.
Lower 48, Alaska, Hawaii: 5 – 10 days
Canadian addresses: 5 – 10 days
Our shipping prices are based on amount of total purchase weight & dimensions.

Generally, orders are processed within 2 business days for in-stock items (notecards & prints).
Please remember that most of our items are handcrafted upon order. Please allow time for the designers to cut, assemble, and this takes anywhere from 2-4 weeks for delivery -we may have to order more materials!

Why do you wait to handcraft your items when I order?
Like the Julio Gallo statement: We sell no wine before its time. Well, our work is much like that. Our studio is small and we work very hard to use all the materials we have on hand, this is why we have several sized items using similar materials. On the flip side, we don’t want to cut several items out and realize that we have no material remaining for 5 journals that were just ordered. So if possible, we strongly recommend that you place your order as soon as possible so that your order arrives in time for your big occasion.

How do you ship?
Believe it or not, but USPS Priority has the strongest rating in reliability than other carriers, so naturally our primary carrier is USPS Priority. If you prefer a different shipping method, please contact us to arrange a different carrier. We will do everything to make shipping as hassle free as possible.

Shipped via USPS Priority and includes shipping insurance on most orders valued at over $50.00. Orders are shipped with package insurance where applicable. We multi-pack items together (where possible) to ensure the lowest cost to you on shipping.

Please be aware that expedited shipping is not available for APO or FPO addresses and delivery may take several days longer than delivery within the US.

Domestic orders -
Shipped via USPS Priority and take approx 1-5 days for delivery.
Canadian orders – Shipped via USPS Priority and takes approx 5 – 10 days for delivery.

Please note Border duty fees are the responsibility of the customer. ECStewart Designs does not cover these fees.

What are your shipping charges?
Shipping and delivery charges depend on the total cost of merchandise and your ship-to-destination. To estimate shipping and delivery charges before you buy, simply refer to the chart below. All prices in $USD. Please note that some heavy and bulky items may incur additional charges. We will tell you the exact charges for your desired items before you actually place an order.

If there is any dispute of any of our shipping rates to your state/province, please contact us and we will be happy to confirm rates for you.

Some orders will require a signature by the recipient to be received. Shipping insurance is included on most orders valued at over $50.00.

Domestic Standard Shipping **
Total value of merchandise in U.S. Funds (exclude tax)

Package Tracking:
USPS: http://www.usps.com/shipping/trackandconfirm.htm
When the US Postal Service is used, you will receive a delivery confirmation number which can be used to confirm the delivery of your shipment.

FedEx: www.fedex.com/us/tracking/
If FedEx is used to ship your order, an email will be sent with a tracking number and a link to track your package.  This tracking number can also be entered manually at the following web address:

UPS: http://www.ups.com/WebTracking/track?loc=en_US&WT.svl=PriNav
If UPS is used to ship your order, you will receive a delivery confirmation number which can be used to confirm the delivery of your shipment.

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1. ECStewart Designs | Need Help? says:

   September 9, 2010 at 9:41 am

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